Terms and conditions
Welcome to Bandicoot Pottery, a cozy community pottery studio. We kindly ask that you review and respect our studio policies. Please note that all classes are subject to availability and may be cancelled at our discretion.
COURSES
When you book a course, your seat is reserved. Please choose a time slot that works best for you.
MEMBERSHIP
Bandicoot Pottery membership is available for 6 returning students at a fee of $50, allowing access to 10 drop-in sessions over 6 months, with each session offering a $20 discount, including materials and firing.
PAYMENT will be necessary to hold your spot in our classes.
VOUCHERS
We happily accept Active & Creative Kids vouchers! Just email us a copy of the voucher with the barcode so we can process it through Service NSW.
CANCELLATION POLICY
We have a strict seven-day cancellation policy. If you cancel with less than seven days’ notice, we may not be able to provide a refund, but we can offer a credit or transfer you to a future course. Cancellations within 48 hours will not receive any refund or credit.
MISSED CLASSES
If you miss a class, we will attempt to place you in another session. However, if that's not possible, it is at our discretion to do an additional make-up session. This is not always possible, so please ensure you double-check class dates and times.
RESCHEDULING
You may reschedule your appointment with more than seven days’ notice by contacting gabpow@gmail.com.
STORAGE POLICY
We have a strict one-month storage policy for student work. Please collect your pieces within this timeframe, or they will be discarded. If you need alternative arrangements, let us know. **FINISHED WORK** Pottery requires patience; accidents can happen during the process. We will do our best to ensure your pieces are created and fired safely.
CLAY & FIRING is available for purchase at $35 for a 15 kg bag, and firing costs $20 per kilo for students only. MINIMUM PARTICIPATION
A minimum of 4 people is required to run a class. If this isn't met, we may cancel and offer a full refund or credit.
LIABILITY
Bandicoot Pottery and its employees are not liable for accidental injuries or loss, or damage to personal belongings.
PHOTOS & VIDEOS
We reserve the right to take photos/videos during pottery classes and use them for promotional purposes.
TERMS & CONDITIONS It is the responsibility of the person booking the class to inform other participants of our terms and conditions.
PURCHASE AGREEMENT
By completing your purchase, you confirm that you have read and agree to our terms and conditions.
FAQ
If a course is fully booked, please contact us to see if we can accommodate you. We can also invoice you if you prefer not to pay online.
One-on-one training can be arranged for a group of 4-6 people, and payments should be made before the course starts to secure your spot.
For queries regarding NSW Creative Kids vouchers, please email Gabrielle.
We aim to have pots ready within 3 weeks after class and list upcoming classes on our Book Now.